IT support & services in Hull, East Yorkshire
IT support and IT services in Hull that keep your business running.
3oakx is a Hull-based IT company providing managed IT support, software and web development, cloud services and cyber security for small and medium-sized businesses across the UK.
Our IT services
A small set of services, done properly, rather than a long list we can't back up.
Software & Web Development
We design and build websites, web applications, internal tools and integrations using established, well-supported technology. Every project starts with a working prototype, not a slide deck.
Cloud Services & Infrastructure
We set up and manage cloud hosting, Microsoft 365, servers and network installations, so your systems stay online and your team isn't the one troubleshooting an outage at midnight.
Managed IT Support
Managed IT support and helpdesk for your team, remotely or on-site in Hull and East Yorkshire, from account and access issues to diagnosing recurring problems, with response times you can rely on.
Cyber Security
We review your systems for weak points, set up backups and access controls, and help you meet the security requirements your clients or insurers ask for, including Cyber Essentials.
IT Consultancy
Before you spend money on new software or infrastructure, we help you work out what your business actually needs and what you can safely skip.
Core capabilities
The areas of technology we work in day to day, applied through whichever tools genuinely fit the job.
Who we work with
Our services are built around small and medium-sized businesses in the following areas.
Retail & e-commerce
Point-of-sale systems, inventory tools and online stores that stay reliable during your busiest hours.
Professional services
Secure document handling, client record systems and dependable day-to-day IT support.
Manufacturing & logistics
Network infrastructure that connects your shop floor, warehouse and back office.
Education
Manageable IT environments for staff and students, with sensible access controls in place.
Hospitality
Booking systems, guest Wi-Fi and payment infrastructure that keeps working under pressure.
Managed IT services for small businesses
Everything a growing business needs from an IT partner, from day-to-day IT support to website development and cyber security, under one roof.
Small business IT support
Outsourced IT support and helpdesk services for teams that don't have their own IT department, with remote fixes first and on-site visits when needed.
Website design & development
Fast, mobile-friendly websites and web apps built to rank on Google, plus bespoke software and app development for processes off-the-shelf tools don't fit.
Microsoft 365 & cloud migration
Email, Teams, SharePoint and OneDrive set up properly, and servers moved to the cloud without disrupting your working day.
Data backup & disaster recovery
Automated, tested backups so a failed laptop, ransomware attack or deleted folder is an inconvenience rather than a crisis.
Cyber Essentials & security
Help preparing for Cyber Essentials certification, plus antivirus, firewall, multi-factor authentication and staff awareness basics.
Network & Wi-Fi installation
Office networks, business broadband, Wi-Fi and cabling designed for reliability, from single offices to multi-site businesses.
IT support in Hull, East Yorkshire & across the UK
Looking for reliable IT support near you? From our base in Hull we provide on-site IT support across East Yorkshire and North Lincolnshire, and remote IT support to businesses anywhere in the United Kingdom.
- IT support Hull
- IT support Beverley
- IT support Cottingham
- IT support Hessle
- IT support Bridlington
- IT support Goole
- IT support Grimsby
- IT support Scunthorpe
- IT support York
- IT support Leeds
- IT support Doncaster
- IT support Sheffield
How a project works
Conversation
We start by understanding how your business actually works, not just what system you think you need.
Plan
You get a clear, written scope of what will be delivered, how long it will take and what it will cost, before any work begins.
Build & test
We build in stages, so you can see progress and give feedback along the way rather than at the very end.
Support
Once a project is live, we stay involved to fix issues, make small changes and keep things running.
About 3oakx, your local IT company
3oakx is an IT company based in Hull, East Yorkshire, providing IT support and IT services to small and medium-sized businesses across the UK. We keep our team small enough that you deal directly with the people doing the work, not an account manager relaying messages between you and an engineer.
We don't sell services you don't need. Every engagement starts with an honest look at what your business actually depends on, and a plan built around that, not around a standard package.
Direct access
You deal directly with the person doing the work, not an account manager relaying messages.
Fixed-price clarity
Costs are agreed before work starts, so there are no surprise invoices at the end of a project.
UK based
Based in Hull, working with businesses across the United Kingdom, in person and remotely.
Plain language
Advice explained in plain terms, without unnecessary jargon or pressure to buy more than you need.
Frequently asked questions
No. We're based in Hull, but we work with businesses across the UK, in person where it helps and remotely everywhere else.